Responsible Gaming — Leon Casino Philippines
Leon Casino is committed to providing a safe, fun, and controlled gaming environment. We believe gambling should always be entertainment — never a financial strategy or escape from problems.
Our Tools
| Tool | How It Works |
|---|---|
| Deposit Limits | Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases take 7 days. |
| Session Time Limits | Set a maximum play session length. You'll receive a reminder and the session will end automatically. |
| Reality Check | Periodic pop-up notifications showing how long you've been playing and your net win/loss. |
| Cooling-Off Period | Temporarily suspend your account for 24 hours, 7 days, or 30 days. |
| Self-Exclusion | Permanently close your account for 6 months, 1 year, or 5 years. Cannot be reversed during the period. |
Signs of Problem Gambling
- Spending more money or time gambling than intended
- Borrowing money or selling belongings to fund gambling
- Neglecting work, family, or social obligations due to gambling
- Chasing losses — trying to win back money you've lost
- Feeling anxious, irritable, or depressed when not gambling
Self-Assessment
If you answer "yes" to two or more of these questions, consider reaching out for help:
- Do you gamble to escape problems or relieve anxiety?
- Have you tried to cut back but found it difficult?
- Do you hide your gambling from family or friends?
- Has gambling caused financial or relationship problems?
Support Resources (Philippines)
- NCMH Crisis Hotline: 1553 (free, 24/7)
- In Touch Community Services: (02) 8893 7603
- PAGCOR Responsible Gaming: (02) 8538 9090 | [email protected]
- Gamblers Anonymous Philippines: gaph.org
Protecting Minors
Leon Casino uses age verification at registration and during KYC. We recommend parents use parental control software to prevent minors from accessing gambling sites. Useful tools: Net Nanny, Gamban, GamBlock.
Request a Limit or Exclusion
To set any limit or request self-exclusion, contact: [email protected] or via 24/7 live chat. Changes to limits and exclusions are processed within 24 hours.