Contact Leon Casino

Need help? Leon Casino support is available 24/7. Choose the channel that works best for you — live chat is fastest for urgent account and payment questions.

Support Channels

Channel	Best for	Hours
💬 Live Chat	Deposits, withdrawals, account issues	24/7 — fastest
📧 Email — general	General questions, complaints	24/7 (reply ≤24h)
📧 Email — KYC	Document verification	24/7 (reply ≤24h)

Email Contacts

General support: [email protected]
KYC / Verification: [email protected]
Payments: [email protected]
Replies usually within 24 hours.

Before You Contact Us

Have your account ID or registered email ready. For payment queries, include the transaction reference and date — this helps us resolve issues on the first reply.

Complaint Escalation

If your issue is not resolved to your satisfaction:

Contact our support team first via live chat or email
Request escalation to our complaints team in writing
Allow up to 5 business days for formal complaint resolution

Responsible Gaming Help

If you need help with problem gambling, contact our responsible gaming team or reach out to:

NCMH Crisis Hotline: 1553 (toll-free, 24/7)
PAGCOR Responsible Gaming: (02) 8538 9090